Customer Engagement
Tools
Customer engagement can be made more exciting with other platforms other than through just SMS engagement. M-zawadi loyalty program takes an omnichannel customer engagement approach that streamlines all the interactions across multiple touchpoints in a unified way, giving brands an opportunity to do targeted customer engagement.
Our platforms include
Gamified Trivia
Digital Raffles
Digital Spin the Wheel
With these engagement tools, brands can use them to collect customer data, craft different marketing communication to targeted audiences and enhance the customer engagement levels to achieve higher conversion rates. Furthermore, research has shown that consumers are likely to give better, more honest feedback when they’re engaged through such fun activities.